Terms of service

Dalivoras — Terms of Sale

1. Scope

These terms govern the sale of products by Dalivoras (320 Av Mal de Lattre de Tassigny, 05100 Briançon, France) to consumers in mainland France through the website 

2. Prices and payment

Prices are displayed in euros, including all applicable taxes.  We accept Visa, MasterCard, and PayPal

3. Delivery

We ship within mainland France. Orders are processed within 1–2 business days. Delivery takes 3–5 business days. Shipping is free.

4. Right of withdrawal (14 days)

In accordance with Articles L221-18 and following of the French Consumer Code, you have the right to withdraw from this contract within 14 days of receiving your order, without giving a reason. To exercise this right, contact us at info@dalivoras.com. Return shipping costs are borne by the customer. Refunds are processed as described in our Returns & Refund Policy.

5. Legal guarantees

All products sold by Dalivoras are subject to the legal guarantee of conformity (garantie légale de conformité) and the legal guarantee against hidden defects (garantie des vices cachés), under the conditions set out in the French Consumer Code.

6. Consumer mediation

In accordance with Article L612-1 of the French Consumer Code, after contacting Dalivoras customer service and if no satisfactory resolution is reached, you may have recourse free of charge to the consumer mediator of which Dalivoras is a member: 

7. Applicable law

These terms are governed by French law.